Lead 5050: Nadia Falou

Black and white picture of Nadia with quote "I would love to live in a world where everyone is treated equally. I think this is what attracts me to working in a language school – it’s a place where everyone is welcome and treated with equal respect."

BSC is providing an opportunity for colleagues from across our business to be part of Lead5050, a leading organisation empowering women in education.

We’re speaking to members of the BSC team about why joining Lead 5050 is so important to them. Today we asked Nadia Falou, a Group Examination Manager in our Academic team, why joining the organisation is important to her.

What’s the most exciting project you’ve worked on so far at BSC?

I have been extremely fortunate to have had the opportunity to work on a number of projects during my time at BSC. I think the most exciting (and the biggest!) has been the Occupational English Test (OET). BSC Manchester was one of the first OET test centres in the UK, before the test had any recognition from healthcare boards and councils in the UK. It has been exciting to have been a part of the OET journey as it has grown globally. A highlight of being part of this came in September 2019 when I was invited to participate at the annual OET forum in London where one of our BSC students spoke about her experience with OET. She was the first candidate to speak at the event sharing her incredible and inspirational story. I was immensely proud to have been a part of this.

What do you most enjoy about working at BSC?

The best thing about working at BSC is the people. I have been blessed to have had the opportunity to teach learners from all over the world and to work with so many talented and experienced colleagues. I did my teacher training (CELTA and DELTA) here in Manchester, and I would not have become the person I am today had it not been from learning from those around me and their continuous support – both as a teacher and a manager.

What’s been your biggest career success so far?

My biggest career success so far was becoming Group Examinations Manager for BSC. As Exam Centre Manager in Manchester, I introduced a number of new tests and examinations to the school, meeting the needs of more learners at the school and in the local community. I am very grateful to have been given the opportunity to be a part of Cambridge Assessment English events and to have produced research papers on OET. I am so thrilled to have this new opportunity where I am able to meet and work with colleagues across our schools and bring examinations to more of our learners. So far it has been wonderful to meet so many new colleagues, and I very much look forward to working with them more in the future.

What drives you in your career?

I am passionate about assessment in education. I recently completed a Postgraduate in Assessment in Education with the University of Cambridge so that I could further my knowledge in the field. I understand the importance and value of examinations, not only as part of a highly-reputable language school but for the learners. The examinations we offer open doors for learners across the globe. This drives me to ensure that our centre provides excellent customer service by offering a range of examinations throughout the year, and continues to be rated as fully compliant on inspections to ensure fairness and reliability of exams for candidates.

Is there a particular woman in business that inspires you? 

I have met many inspirational women in my career – women who are experts in the field of assessment in education who have guided and supported me with my studies and research, my teacher trainers and managers at BSC, as well as other exam managers who share best practice on running examinations. However, the women who have inspired me the most are the women in my family. On my mother’s side, women used to work in the mills in North Manchester, while on my father’s side, in Lebanon, my grandmother could neither read nor write. In only a couple of generations, the women on both sides of my family worked their way up the professional ladder – my mother becoming a senior manager for Emirates, and my aunties and cousins in Lebanon now managing schools. These women ensured that their daughters (myself included) had access and support to follow their dreams, go to university to get the qualifications they needed, and the confidence to achieve in business. I hope to pass on this legacy to future family generations.

What innovations do you see in the future for BSC?

I think that now is a very exciting time for BSC – we have developed a clear identity of who we are and how that distinguishes us from the market. Our learners are the heart of everything we do. We ensure that when learners choose our schools, they receive the highest quality education, they have the opportunity to gain the qualifications they need for their futures, and they also enjoy their time with us at our locations.

If you had one wish for the future, what would it be?

I would love to live in a world where everyone is treated equally. I think this is what attracts me to working in a language school – it’s a place where everyone is welcome and treated with equal respect.

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